Contact information
Welcome to auraautomatic.com, your trusted destination for stylish and modern fashion products designed for men and women who love comfort, elegance, and contemporary trends. We are committed to providing a smooth, secure, and customer-friendly shopping experience for every visitor. Whether you have questions about products, orders, shipping, returns, collaborations, or general inquiries, our customer support team is always ready to assist you.
At auraautomatic.com, customer satisfaction is our highest priority. We believe that excellent customer service builds trust and long-term relationships. This Contact Information page provides all the essential details you may need to connect with us quickly and conveniently.
Business Information
Business Name
auraautomatic.com
Business Category
Fashion Apparel and Accessories
GST Number
16PHKPS4255M1ZB
Registered Business Address
Jalabasa
District – North Tripura
State – Tripura
India
PIN Code – 799260
Customer Support Email
Customer Support Phone Number
7005696843
Customer Support
At auraautomatic.com, we aim to provide timely and professional support to all our customers. If you need assistance regarding your orders, product details, payment concerns, delivery tracking, return requests, or account-related issues, you can contact us through our official support channels.
Our support team strives to respond to all customer queries as quickly as possible. We encourage customers to include relevant order details while contacting us so we can resolve issues efficiently.
You can contact us for:
- Product information and availability
- Order confirmation and status updates
- Shipping and delivery support
- Return and refund assistance
- Exchange-related inquiries
- Payment and billing concerns
- Technical website support
- Account assistance
- Promotional offers and discounts
- General customer feedback
Email Support
Customers can reach us anytime through our official support email address:
Email support is one of the most convenient ways to communicate with our team. We recommend using email for detailed inquiries, order issues, payment-related concerns, or if you need to share screenshots or supporting documents.
When contacting us by email, please include:
- Your full name
- Order number (if applicable)
- Registered mobile number
- Clear description of the issue
- Relevant screenshots or photos (if necessary)
This helps us provide faster and more accurate assistance.
Our customer support team generally responds within 24 to 48 business hours, depending on the volume of inquiries.
Phone Support
For direct assistance, customers can also contact us through our official customer care number:
Customer Care Number:
7005696843
Phone support is available for customers who need quick assistance regarding orders, delivery issues, payment confirmation, or urgent support requests.
Our support executives aim to provide polite, helpful, and efficient assistance to ensure a positive customer experience.
Business Address Information
Our registered business location is situated in North Tripura, India. Customers may use this address for official communication, business inquiries, legal correspondence, or return-related processes if instructed by our support team.
Registered Address:
Jalabasa
District – North Tripura
Tripura – 799260
India
Please note that customers are advised not to send returns directly to the business address without prior approval from our customer support team. Unauthorized returns may result in delays or unsuccessful processing.
Order Assistance
If you need support regarding your order placed on auraautomatic.com, our customer support team is available to help you throughout the process.
Customers may contact us for:
- Order placement assistance
- Order modification requests
- Address correction requests
- Order cancellation inquiries
- Tracking details
- Delivery updates
- Missing item complaints
- Damaged or defective product reports
To receive faster support, please keep your order confirmation details ready while contacting us.
Shipping and Delivery Support
We work hard to ensure that all orders are processed and shipped efficiently. If you experience any delays or issues with your shipment, you can contact our support team for assistance.
Shipping-related support includes:
- Tracking information
- Courier updates
- Delivery delays
- Failed delivery attempts
- Shipping address concerns
- Package status clarification
Delivery timelines may vary depending on location, logistics availability, weather conditions, public holidays, and courier partner operations.
Return and Refund Assistance
At auraautomatic.com, customer satisfaction matters greatly to us. If customers receive damaged, defective, incorrect, or unsatisfactory products, they may contact our support team for return and refund guidance.
To request a return or refund, customers should contact us through email or phone with the following details:
- Order ID
- Product images
- Reason for return
- Contact information
Once the request is reviewed and approved according to our return policy, our team will guide customers through the next steps.
Refund processing timelines may vary depending on the payment method and banking systems.
Product Inquiry Support
If you would like more information about our products before placing an order, our support team is available to help.
Customers may contact us regarding:
- Product specifications
- Size and fitting guidance
- Material information
- Color availability
- Stock status
- Fashion recommendations
- New arrivals
- Seasonal collections
We aim to help customers make informed purchasing decisions for a better shopping experience.
Payment Assistance
We provide secure payment options to ensure safe and reliable transactions for our customers.
If you experience any payment-related issues, feel free to contact us regarding:
- Payment failures
- Double payment concerns
- Refund status
- Transaction verification
- Payment confirmation delays
- COD-related questions
Customers are advised to avoid sharing confidential banking information through email or phone calls for security reasons.
Website and Technical Support
If you encounter technical issues while browsing or shopping on auraautomatic.com, our technical support team is available to assist.
Common technical support requests include:
- Website loading issues
- Checkout problems
- Login or account access difficulties
- Coupon code issues
- Mobile compatibility concerns
- Payment gateway errors
We continuously work to improve website performance and provide a seamless shopping experience.
Business and Collaboration Inquiries
auraautomatic.com welcomes professional collaborations, partnerships, promotional opportunities, and fashion-related business inquiries.
For collaboration requests, customers and businesses may contact us through our official email address with complete details regarding the proposal.
Potential collaboration categories may include:
- Brand partnerships
- Fashion promotions
- Influencer collaborations
- Affiliate marketing
- Supplier inquiries
- Advertising opportunities
All business inquiries are reviewed professionally by our team.
Customer Satisfaction Commitment
Customer satisfaction is one of the core values of auraautomatic.com. We continuously strive to improve our services, product quality, and customer support standards.
Our goal is to create a secure, reliable, and enjoyable shopping environment for every customer. We value customer feedback and use it to improve our operations and services regularly.
We appreciate the trust our customers place in us and remain committed to maintaining high standards of professionalism and transparency.
Important Customer Notes
Before contacting our support team, customers are encouraged to review their order confirmation emails and policy pages for common answers regarding orders, shipping, and returns.
For faster assistance:
- Mention your order number clearly
- Provide accurate contact details
- Describe the issue properly
- Attach supporting images when required
This helps our team resolve concerns more efficiently.
Fraud Prevention and Customer Safety
For customer security and protection, auraautomatic.com advises customers to communicate only through our officially listed contact details.
Official Contact Channels:
- Email: aauraautomatic@gmail.com
- Phone: 7005696843
We are not responsible for communications made through unauthorized third-party channels pretending to represent our business.
Customers should never share OTPs, passwords, banking PINs, or confidential financial information with anyone.
Response Time Information
We aim to respond to all customer inquiries as quickly as possible.
Estimated Response Times:
- Email Support: Within 24–48 business hours
- Phone Support: During business operating hours
Response times may occasionally vary during holidays, festive seasons, or high-order periods.
Our Mission
At auraautomatic.com, our mission is to provide fashionable, affordable, and high-quality apparel and accessories while maintaining excellent customer support and transparent business practices.