Privacy policy

Effective Date: May 18, 2026

Welcome to auraautomatic.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit or make a purchase from our website. By accessing or using our website, you agree to the practices described in this Privacy Policy.

At auraautomatic.com, we are committed to maintaining the trust and confidence of our visitors and customers. We understand the importance of protecting your personal information and ensuring transparency regarding how your data is handled.


1. Business Information

Business Name: auraautomatic.com
Category: Fashion Apparel
GST No: 16PHKPS4255M1ZB
Email: aauraautomatic@gmail.com
Phone Number: 7005696843
Business Address: Jalabasa, Dist- North Tripura, State- Tripura, India – 799260


2. Information We Collect

When you interact with our website, we may collect various types of personal and non-personal information to improve your shopping experience and provide our services effectively.

Personal Information

We may collect the following details:

  • Full Name
  • Shipping Address
  • Billing Address
  • Phone Number
  • Email Address
  • Payment Information
  • Order History
  • Account Login Information
  • IP Address
  • Device Information

Non-Personal Information

We may also collect non-identifiable information such as:

  • Browser Type
  • Device Type
  • Operating System
  • Website Usage Data
  • Time Spent on Pages
  • Referral Sources

This information helps us improve our website performance, customer service, and marketing strategies.


3. How We Collect Information

We collect information through several methods, including:

A. Direct Information

You may provide information when you:

  • Create an account
  • Place an order
  • Subscribe to newsletters
  • Contact customer support
  • Fill out forms
  • Participate in surveys or promotions

B. Automatic Collection

Certain information is collected automatically through:

  • Cookies
  • Tracking Technologies
  • Web Analytics Tools
  • Browser Data Collection

C. Third-Party Services

We may receive data from trusted third-party providers such as:

  • Payment gateways
  • Delivery partners
  • Marketing platforms
  • Analytics providers

4. Purpose of Collecting Information

We collect your information for legitimate business purposes, including:

Order Processing

Your information helps us:

  • Confirm orders
  • Process payments
  • Arrange shipping
  • Provide delivery updates
  • Handle returns and refunds

Customer Support

We use your details to:

  • Respond to inquiries
  • Resolve complaints
  • Provide after-sales support

Website Improvement

Information helps us:

  • Improve website performance
  • Optimize user experience
  • Analyze customer preferences

Marketing & Promotions

With your consent, we may send:

  • Promotional offers
  • Product updates
  • New arrival notifications
  • Discount campaigns

You may unsubscribe from marketing communications at any time.


5. Cookies Policy

Cookies are small files stored on your device that help improve website functionality and user experience.

Types of Cookies We Use

Essential Cookies

Required for website functionality such as:

  • Shopping cart management
  • Secure login
  • Checkout process

Performance Cookies

Help us understand:

  • Visitor behavior
  • Website traffic
  • Popular pages

Marketing Cookies

Used for:

  • Personalized advertisements
  • Social media integration
  • Promotional campaigns

You may disable cookies through your browser settings; however, some website features may not function properly.


6. Sharing of Information

We respect your privacy and do not sell your personal information. However, we may share information with trusted third parties when necessary.

Service Providers

We may share information with:

  • Payment processors
  • Courier services
  • Hosting providers
  • Technical support partners

These partners are obligated to protect your information.

Legal Requirements

We may disclose information if required by:

  • Law enforcement agencies
  • Government authorities
  • Court orders
  • Legal obligations

Business Transfers

If our business undergoes:

  • Merger
  • Acquisition
  • Asset sale

Customer information may be transferred as part of the business assets.


7. Payment Security

We prioritize secure payment processing. Transactions made on our website are handled through trusted and secure payment gateways.

We do not store complete debit card, credit card, or banking details on our servers. Payment providers use industry-standard encryption technologies to protect financial information.

Despite our efforts, no online transmission or storage method is 100% secure. Users are encouraged to maintain strong passwords and protect account information.


8. Data Retention

We retain customer information only for as long as necessary to:

  • Complete transactions
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce agreements

Once information is no longer required, we take reasonable steps to securely delete or anonymize it.


9. Your Rights

As a customer, you may have the following rights regarding your personal information:

Right to Access

You may request a copy of the personal data we hold about you.

Right to Correction

You may request correction of inaccurate or incomplete information.

Right to Deletion

You may request deletion of personal data under applicable legal conditions.

Right to Withdraw Consent

You may opt out of promotional communications at any time.

Right to Restrict Processing

You may request limitation of certain data processing activities.

To exercise any rights, contact us using the details provided below.


10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

If we discover that a child has provided personal information without parental consent, we will take steps to remove such information promptly.

Parents or guardians who believe their child has submitted information may contact us immediately.


11. Third-Party Links

Our website may contain links to third-party websites, services, or advertisements. We are not responsible for the privacy practices, policies, or content of external websites.

Users are encouraged to review the privacy policies of third-party platforms before sharing information.


12. Data Protection Measures

We implement appropriate security measures to safeguard customer information, including:

  • Secure server infrastructure
  • SSL encryption
  • Restricted access controls
  • Regular monitoring
  • Firewall protection

While we strive to protect personal data, internet-based services cannot guarantee absolute security.


13. International Users

Customers accessing our website from outside India acknowledge that their information may be transferred to and processed in India where our operations are based.

By using our website, international users consent to such data transfers.


14. Email Communications

By providing your email address, you may receive:

  • Order confirmations
  • Shipping notifications
  • Customer service updates
  • Promotional messages

You can unsubscribe from marketing emails by clicking the unsubscribe link included in the email.

Transactional emails related to purchases may still be sent even if marketing preferences are disabled.


15. Advertising and Analytics

We may use advertising and analytics services to understand customer interests and improve marketing effectiveness.

These services may collect:

  • Device identifiers
  • Browsing activity
  • Website interaction data

Advertising partners may use cookies and similar technologies to deliver personalized advertisements.


16. User Responsibilities

Users are responsible for:

  • Providing accurate information
  • Maintaining account confidentiality
  • Protecting passwords
  • Updating personal details when necessary

Any misuse of the website or fraudulent activity may result in account suspension or legal action.


17. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice.

Changes become effective immediately upon posting on the website. Continued use of the website after updates indicates acceptance of the revised policy.

Users are encouraged to review this page periodically for updates.


18. Consent

By using auraautomatic.com, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

If you do not agree with any part of this policy, please discontinue use of the website.


19. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Business Name: auraautomatic.com
Email: aauraautomatic@gmail.com
Phone: 7005696843
Address: Jalabasa, Dist- North Tripura, State- Tripura, India – 799260


20. Conclusion

At auraautomatic.com, customer trust is one of our highest priorities. We are dedicated to maintaining the privacy, confidentiality, and security of your personal information while providing a safe and seamless shopping experience.