Terms of service
Welcome to auraautomatic.com. These Terms of Service (“Terms”) govern your use of our website, products, services, and any related features offered by auraautomatic.com. By accessing or using this website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.
If you do not agree with any part of these Terms, you should discontinue use of the website immediately.
1. Introduction
This website is operated by auraautomatic.com, a fashion and apparel ecommerce platform providing clothing, accessories, and related fashion products for customers across India and other selected regions.
Business Details:
- Business Name: auraautomatic.com
- Category: Fashion
- GST Number: 16PHKPS4255M1ZB
- Business Email: aauraautomatic@gmail.com
- Phone Number: 7005696843
- Business Address: Jalabasa, Dist- North Tripura, State- Tripura, India, Pin Code – 799260
Throughout the website, the terms “we,” “us,” “our,” and “company” refer to auraautomatic.com.
2. Eligibility to Use the Website
By using this website, you confirm that:
- You are at least 18 years old or using the website under the supervision of a parent or legal guardian.
- You are legally capable of entering into binding contracts under applicable laws.
- You will use the website only for lawful purposes and in accordance with these Terms.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if any misuse, fraud, or suspicious activity is detected.
3. Products and Services
auraautomatic.com offers fashion apparel, accessories, and related products for sale through our ecommerce platform.
We make every effort to display product images, colors, sizes, descriptions, and specifications accurately. However:
- Actual product colors may vary slightly due to screen settings and lighting conditions.
- Product measurements may have minor variations.
- Availability of products may change without prior notice.
We reserve the right to:
- Modify or discontinue products at any time.
- Limit quantities available for purchase.
- Refuse or cancel orders for any reason.
4. Pricing and Payment
All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
Prices may change without prior notice. We reserve the right to correct pricing errors, inaccuracies, or omissions at any time.
Accepted payment methods may include:
- UPI
- Debit Cards
- Credit Cards
- Net Banking
- Wallet Payments
- Cash on Delivery (where available)
By placing an order, you authorize us to charge the applicable payment method for the total amount including taxes, shipping charges, and applicable fees.
In case of failed transactions or unauthorized payments, auraautomatic.com shall not be held responsible for issues arising from third-party payment gateways or banking services.
5. Order Acceptance and Cancellation
After placing an order, you may receive an order confirmation email or message. This does not guarantee acceptance of the order.
We reserve the right to:
- Cancel orders due to stock unavailability.
- Refuse orders suspected of fraud or unauthorized activity.
- Limit or prohibit bulk purchases.
- Cancel orders containing inaccurate pricing or product information.
If your order is canceled after payment has been processed, the eligible refund amount will be initiated according to our refund procedures.
Customers may request order cancellation before dispatch. Once the order is shipped, cancellation requests may not be accepted.
6. Shipping and Delivery
We aim to process and deliver orders within the estimated delivery timelines. However, delivery times may vary depending on:
- Customer location
- Courier availability
- Weather conditions
- Festivals or public holidays
- Unexpected operational delays
We are not liable for delays caused by courier companies, transportation disruptions, or circumstances beyond our control.
Customers are responsible for providing accurate shipping information. auraautomatic.com shall not be responsible for failed deliveries due to incorrect addresses or contact details.
Risk of loss and ownership of products passes to the customer upon successful delivery.
7. Returns and Refunds
Customers may request returns or refunds according to our Return and Refund Policy.
Returned items must generally meet the following conditions:
- Unused and unworn
- Original packaging intact
- Tags and labels attached
- Return requested within the eligible return period
Refunds may take several business days depending on payment providers and banking systems.
Certain products may not qualify for return due to hygiene, customization, or promotional reasons.
We reserve the right to reject return requests that do not meet our policy requirements.
8. User Accounts
You may be required to create an account to access certain features.
You are responsible for:
- Maintaining the confidentiality of account credentials
- Restricting access to your account
- Providing accurate information
- Updating account details when necessary
You agree to accept responsibility for all activities occurring under your account.
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or harmful activities.
9. Prohibited Activities
Users agree not to:
- Violate any laws or regulations
- Use the website for fraudulent purposes
- Upload harmful code, viruses, or malicious software
- Interfere with website security or functionality
- Attempt unauthorized access to systems or accounts
- Copy, reproduce, or exploit website content without permission
- Use false identities or misleading information
- Abuse promotional offers or discounts
Any violation may result in suspension of services, account termination, or legal action.
10. Intellectual Property Rights
All website content including:
- Logos
- Graphics
- Images
- Product descriptions
- Text
- Website design
- Branding materials
are the intellectual property of auraautomatic.com or its licensors and are protected under applicable copyright, trademark, and intellectual property laws.
Users may not reproduce, distribute, modify, publish, or commercially exploit any content without written permission.
Unauthorized use of website content may result in legal consequences.
11. Third-Party Services and Links
Our website may contain links to third-party websites or services for customer convenience.
We do not control or endorse third-party websites and are not responsible for:
- Their content
- Privacy practices
- Terms of use
- Services or products offered
Your interactions with third-party platforms are solely between you and the respective provider.
12. Disclaimer of Warranties
All products and services are provided on an “as is” and “as available” basis.
We do not guarantee that:
- The website will operate uninterrupted or error-free
- Product descriptions are completely accurate
- Services will always be secure or free from harmful components
To the fullest extent permitted by law, auraautomatic.com disclaims all warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
13. Limitation of Liability
To the maximum extent permitted by law, auraautomatic.com, its owners, employees, affiliates, and partners shall not be liable for:
- Indirect or consequential damages
- Loss of profits or data
- Business interruption
- Delayed deliveries
- Technical failures
- Unauthorized account access
- Third-party service failures
Our total liability for any claim arising from your use of the website shall not exceed the amount paid by you for the relevant order.
14. Indemnification
You agree to indemnify and hold harmless auraautomatic.com and its representatives from any claims, damages, liabilities, expenses, or legal costs arising from:
- Your misuse of the website
- Violation of these Terms
- Infringement of third-party rights
- Fraudulent or unlawful conduct
15. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect customer information.
By using our website, you consent to the collection and use of information in accordance with our Privacy Policy.
We implement reasonable security measures to safeguard customer data, but no online platform can guarantee absolute security.
16. Electronic Communications
By using our website or contacting us electronically, you consent to receive communications from us through:
- SMS
- Phone calls
- Website notifications
- WhatsApp or other digital channels
These communications may include:
- Order updates
- Promotional messages
- Service notifications
- Transactional information
Customers may opt out of promotional communications where applicable.
17. Governing Law and Jurisdiction
These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Tripura, India.
Users agree to attempt amicable resolution before initiating formal legal proceedings.
18. Force Majeure
auraautomatic.com shall not be held responsible for delays or failure to perform obligations caused by events beyond reasonable control, including:
- Natural disasters
- Floods
- Earthquakes
- Government restrictions
- Pandemics
- Internet failures
- Transportation disruptions
- Labor strikes
- War or civil disturbances
19. Modification of Terms
We reserve the right to update, modify, or replace these Terms at any time without prior notice.
Changes become effective immediately upon posting on the website.
Continued use of the website after updates constitutes acceptance of revised Terms.
Customers are encouraged to review this page periodically.
20. Contact Information
For any questions regarding these Terms of Service, you may contact us using the details below:
auraautomatic.com
Jalabasa, Dist- North Tripura
State – Tripura, India
Pin Code – 799260
Email: aauraautomatic@gmail.com
Phone: 7005696843